Tracking/ Delayed / Missing Items

ALL orders are sent out via Recorded/Signed delivery

90% of the time if your order is missing or delayed it is at your order is waiting at your local post office.

 

HERE IS HOW TO CHECK..

Step 1: Please track your order here: 

https://watermanshair.com.au/apps/tracktor/track

 

Step 2: If your items have not arrived within 5-7 working days and you can't see information on the Australia post website please contact Australia post.

Call: 137 678

https://auspost.com.au

When you collect your item from local post office please MAKE SURE you take your ID/ proof of address with you.

 

 

Step 3: You haven't received your Tracking Number:

After 24 hours please double check your email inbox- as it might be in your spam.

After 48 hours you can contact us here: 

https://watermanshair.com.au/pages/contact

 

Your Delivery Address

It is your responsibility to provide the correct delivery address - neither we or Australia Post can provide insurance or refunds should your order be lost in the mail if an incorrect delivery address is provided.  

 

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