Watermans FAQ

Do you offer a money back guarantee?

Everyone has a different genetic makeup as well as different reasons for hair loss, thinning and other hair problems. The outcomes you may achieve with our cosmetic products will vary and we can't...

Do you offer a money back guarantee?

Everyone has a different genetic makeup as well as different reasons for hair loss, thinning and other hair problems. The outcomes you may achieve with our cosmetic products will vary and we can't...

What are the possible side effects?

Hair loss and natural hair growth in context: Please know that hair has a 3 stage growth cycle- anagen, catagen, and talogen. When your hair hits the talogen cycle it...

What are the possible side effects?

Hair loss and natural hair growth in context: Please know that hair has a 3 stage growth cycle- anagen, catagen, and talogen. When your hair hits the talogen cycle it...

Tracking/ Delayed / Missing Items

ALL orders are sent out via Recorded/Signed delivery 90% of the time if your order is missing or delayed it is at your order is waiting at your local post...

Tracking/ Delayed / Missing Items

ALL orders are sent out via Recorded/Signed delivery 90% of the time if your order is missing or delayed it is at your order is waiting at your local post...

Where is my order? 

Where is my order?  Clients Located Within Australia and New Zealand Step 1: Track your order with the tracking inside shipped email notification  or your Watermans account account here: https://auspost.com.au/mypost/beta/track/search (90% of missing items...

Where is my order? 

Where is my order?  Clients Located Within Australia and New Zealand Step 1: Track your order with the tracking inside shipped email notification  or your Watermans account account here: https://auspost.com.au/mypost/beta/track/search (90% of missing items...

How do I use the shampoo?

When using our Shampoo, first work a generous portion of the product into wet hair, making sure to massage it from root to tip. Leave on for around 3-4 minutes,...

How do I use the shampoo?

When using our Shampoo, first work a generous portion of the product into wet hair, making sure to massage it from root to tip. Leave on for around 3-4 minutes,...

How do I use the conditioner?

Watermans Hair Growth Conditioner is most effective when used after our Shampoo. Our conditioner be used as both as daily hair conditioner, to soften and thicken the feel hair, or as...

How do I use the conditioner?

Watermans Hair Growth Conditioner is most effective when used after our Shampoo. Our conditioner be used as both as daily hair conditioner, to soften and thicken the feel hair, or as...