If you have a product related question, make sure you check our FAQ before you press send
To Track your order please click HERE
Shipping Impacted by COVID-19
Updated 30th December 2020
We know there’s a lot to think about right now. It is quite a surreal and upsetting situation that we all find ourselves in.
As a valued customer of Watermans Hair Australia & New Zealand, we would like to wish you and your family the very best of health and to provide you with an update.
.Our Australian Family
- We are open and shipping all orders promptly from Sydney, Australia
- Australia Post is currently delivering all orders to your door OR you can collect your order from their retail shop
- Minimal delays for most customers- Please see Australia Post website for further updates: https://auspost.com.au/
Our New Zealand Family
- We are open and shipping orders promptly to New Zealand from Sydney, Australia via Australia Post.
- Standard delivery: May take approx. 10-20 days for your order to arrive with you. This is because there are very few planes flying from Australia to New Zealand.
- Express delivery is also being effected by delays. Express orders will take approx. 7- 14 days to arrive. Please expect delays.
Please be assured that as a business, we’re taking every precaution we can to protect you and our staff.
Once again, we truly wish you and your loved ones the very best of health during this time.
Take care of yourself
Obtain Group Pty Ltd
Offical Distributor, Watermans Australia and New Zealand